Terms and Conditions

Introduction
Welcome to the COD AYM website. By using the website codaym.com or any of our services, you agree to comply with the following terms and conditions.

Interpretation and Definitions
Definitions
Company: COD AYM, headquartered at 24 Mostafa Fahmy Street, Intersection with Jaafar Street - Helwan - Cairo.
Service: The COD AYM website at codaym.com.
You: The individual or entity using the service.


Payment Terms for Programming Services

  • Initial Payment: 50% of the amount upon signing the contract.
  • Final Payment: The remaining 50% before uploading the site to the hosting, within a maximum of 10 days after completing the final version.

In case of non-payment, the company has the right to withhold the site and notify you with an additional 7-day grace period before terminating the contract via SMS to your registered number, email, or a registered letter with acknowledgment of receipt to your address.

Payment Terms for Marketing and Design Services

  • Full Payment: 100% of the amount upon signing the contract.

Refund Policy

  • Deduction: 10% of the refunded amount after transfer and before starting the work.
  • Non-Refundable: Paid amounts are non-refundable after starting the work.

Full or Partial Refund: Full or partial refunds may be issued based on a decision by the company's legal affairs department in case of any shortcomings by the company in any contract terms or delays in delivery beyond the agreed-upon date.
Contract Execution Period

  • Excludes official holidays and vacations.
  • Excludes any days waiting for the client's response in case of a review request from the team or if the client requests a grace period to add modifications.
  • Starts from the next working day after the initial payment is transferred.

Additional Costs
Additional amounts will be agreed upon with the client for any additions outside the agreement, an invoice will be issued, and the work will commence after the full amount is paid.

Confidentiality and Security
COD AYM is committed to protecting the confidentiality and security of clients' personal and financial information according to the highest security standards.

Electronic Contracts
When entering into any contract via the COD AYM website, this contract is considered legally binding for all involved parties.

Changes to Terms and Conditions
We may update the terms and conditions from time to time. We will notify you of any changes and post the new terms on this page.

Contact Us
If you have any questions about these terms and conditions, you can contact us via email at [email protected] or via WhatsApp at the numbers 01119905914, 01092029485, 01111980928.